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Internet Access

The use of the Internet by visitors traveling to Hawaii on vacation or for business continues to grow.  The Royal Hawaiian offers access to the internet via the following methods:

Guest Rooms

High Speed Internet Access is available in all the guest rooms at the Royal Hawaiian. Currently, we offer three price plans: $4.11 for two (2) hours of service ; $13.49/day & $67.45/week ( All prices include tax.)    Guests can charge to their rooms or to their credit cards.  Access is offered via a wired solution in the room or wireless service if data signal can be found.

Lobby

Wireless Access is available to our guests who have purchases it from our guest rooms or via credit card.   We are able to  offer roaming services whereby if a guest at the Moana Surfrider purchases High Speed Internet Access in his/her guest room, they will be able to "roam" wirelessly and use our signal at the Sheraton Waikiki, Royal Hawaiian, Moana Surfrider and Princess Ka'iulani, providing they are able to acquire it.   The general public is also able to purchase High Speed Internet Access from these wireless access points based on the same rate plans via credit card. 

Currently, the general wireless locations are:

Front Desk and Front Desk Foyer

Coconut Grove area

Gallery hallway from women's restroom to men's restroom.

Surfroom & Mai Tai Bar

Royal Hawaiian Tower Lobby Level Elevator Landing and Pool area.

On Command: The ON-Command TV Internet service features a second-generation browser and a stand-alone TV email tool or access to your on-line e-mail at sites such as Yahoo! or HOTMail.  Through the TV internet service, hotel guests can search their favorite internet sites as our browser instantly formats the screens to look great on the television. Screen designs and instructions make it easy for guest to navigate the internet, which can be done with the wireless keyboard provided in the room.  Daily fees apply.  NOTE: This service does not offer connections to personal equipment such as a laptop.

XEROX Business Center:  Available on the 4th Floor of the Sheraton Waikiki from 6:00 am - 6:00 pm (Internet Access available until 9:00 pm)  this service allows users to access computers with high-speed internet service.  Fees of $20.00 per hour or .35 (cents) per minute will apply; a minimum 15-minute  session is required and prices are subject to change.  Users may connect with their own equipment (laptop) or use a workstation with complete desktop system.  For more information click here.